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homogeneous within an environment may lead to exclusionary practices that are unfair, unkind, and even unlawful. Exclusionary practices can take place through individual behavior, or by entities that act in one group’s interests against another. As mentioned in Chapter 1, an example of the latter is the former exclusionary practice by the US Federal Housing Administration (FHA) of refusing to insure mortgage loans to homebuyers in or near African American neighborhoods (Rothstein 2017). The FHA sought to minimize the risk of default on home mortgages through the practice of “redlining,” which classified neighborhoods into zones and denied loans to people in the riskiest “red” (or sometimes “pink”) zones: usually older neighborhoods in the city with a high concentration of African Americans. This exclusionary practice fortified black–white segregation and the urban–suburban divide.

      The status and power differences between groups mean that these processes of inclusion and exclusion often occur in ways that generate and maintain social stratification in society. The greater the status, cultural, and linguistic differences of groups, then the greater the potential protective effect of voluntary segregation, and the greater the potential harm of involuntary segregation.

      Voluntary segregation suggests that members of a group, such as ethnic or immigrant minorities, make a conscious decision to live with their own group. For example, sharing a language, cultural understandings, and an ethnic economy can be a protective lifeline for new immigrants. The preferences that shape voluntary segregation have an important overall effect of segregation for all groups. Schelling (1971) found that people have different preferences for the extent to which they are willing to share neighborhoods with other groups, and a change in racial composition may trigger those who are less tolerant of other groups to move out. Thus, individual preference for racial composition can result in substantial segregation of groups (Clark 1992).

      In short, segregation is among the most important social problems because of its relevance to stratification and inequality in the broader society. It is related to stratification in society because it is shaped in part by exclusionary behaviors of groups with more economic, social, and political power over marginalized groups. These patterns of segregation are considered involuntary, and groups who are marginalized and isolated by these practices often have lower well-being and fewer life chances.

      Another recent body of research seeks to conceptualize the different boundaries that create and maintain segregation. In Chapter 1, we described segregation based on the extent of physical and social distance between groups. Groups living in separate neighborhoods are segregated through physical distance. Being segregated through physical distance usually implies there is also social distance because physical distance constrains opportunities for social interaction. Most conventional research into residential segregation focuses on situations where groups live in separate neighborhoods (i.e. physical and social distance). However, scholars are increasingly studying segregation where there is social distance despite physical closeness between groups. This kind of segregation is created and maintained through a variety of boundaries and processes of exclusion.

Physical segregation Social segregation
Soft boundaries Ethnic neighborhood Friendship pattern
Hard boundaries Gated communities, racially segmented labor market Social media (e.g. WhatsApp groups)

      Soft boundaries are cultural, symbolic, and personal. They are less observable than hard boundaries because they are drawn within people’s minds. Soft boundaries include individual and collective representations, classifications, attitudes, and personae, including stereotypes, scripts, and schemas that guide actors in their daily interactions and responses to routine situations. Soft boundaries are often rooted in exposure to different processes of socialization and social control. Based on past experience, groups assign their own valuations to objects, people, practices, and settings. Soft boundaries are subjective, contingent, and interpretative (Alexander 1988),

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